Our Difference

Our service is built on respect and communication. We arrive on time, we communicate with honesty and integrity and we work closely with you every step of the way to make sure your bathroom is delivered on time, on budget and to your satisfaction.

Our clients tell the story of our outstanding customer service – read their testimonials here! 

We approach every job with the same degree of respect and thoroughness, whether you need a few simple installations or your entire bathroom refitted. Many of the companies offering bathroom renovations aim to be in and out of your house as fast as possible, moving onto the next job with no time taken to ensure their clients are happy with the work they’ve done.

At Giuselle Bathrooms, we believe such actions are a disservice to the customers who have chosen us to make their luxury bathrooms beautiful. We take the time to create something beautiful for you.

We’re so sure of the quality of our work that your bathroom renovation carries a 10-year labour warranty. We want you to feel secure knowing that should something unforeseen happen, we’ll be there to fix it – with as little disruption to you as possible.

Most bathroom renovations businesses offer some form of warranty, but at Giuselle Bathrooms we go above and beyond by providing a 10-year warranty on all the luxury bathrooms we complete. This means that you can have peace of mind for a long time after we leave the job, knowing that if there are any issues you’ll have the same friendly team ready to make any repairs or changes as is required.

Our staff skilled tradespeople and consummate professionals. When they’re working in your home, they’re representing us and our business – that means they uphold our standards of respect, integrity and quality workmanship at all times.

Workers in the renovation industry have managed to gain a bit of a negative reputation when it comes to reliability. Far too often, clients are given a quote and promised jobs can be completed in a set amount of time, or that a tiler will be able to come to their home on this or that day when companies just aren’t able to follow through!

At Giuselle, we’re passionate about creating luxury bathrooms on a schedule that suits you. Many of our customers are very busy people, balancing work, family and lots of commitments. We don’t expect you to drop everything because we couldn’t turn up when we said we were going to.

Check our testimonials to read more about how reliable and trustworthy all of our past customers have found us to be.

We approach each renovation as more than a project – we think of them as your personal work of art that you can proudly display in your home.

Giuselle Bathrooms was founded over 25 years ago by Joseph Principato, who now acts as project manager and head tiler on the jobs we undertake. Joseph comes from a background of tradesmen; at the age of nine, his father, from whom Joseph learnt everything he needed to know as an apprentice, was laying cobbles on the streets of Milan.

Learn more about Joe here!

The passion that Joseph has fostered for creating the perfect surface carries through into everything we do at Giuselle. Many bathroom renovation companies hire staff who are uninspired by the work they do, which comes across as a lack of effort and creativity. At Giuselle Bathrooms we see the bathroom as the most important room in the house, and so do all our tradespeople. Whether you need assistance with design, or advice on the best tiles and fixtures to fit your style, Giuselle Bathrooms will bring a level of passion and artistry that just can’t be found with other companies.

Nothing says disrespect to a client like an on-site mess. We recognise that we’re working in your home or in an expensive asset. We treat it with respect. We keep our sites clean throughout the construction phase, not just a clean-up after the job is complete.

We take great care when selecting our supplier partners. Their products must meet our quality standards. Their business practices must be aligned with ours. We continually look for new and innovative products to create the ‘Wow’ factor you’re looking for.

A lot of bathroom renovation businesses are far more concerned with their profit margins than they are with providing the highest quality, bespoke fittings for their customers. Many companies set out just to make money, and don’t treat every project with the same love and pride as we do at Giuselle.

We only stock accessories, fixtures and specialist bathroom items from the highest-quality suppliers. Over the years we’ve developed connections with some of the finest providers of bathroom products in the market, which means we’re able to offer our customers value for money on items that don’t stray from their expectations of excellence.

We’re not interested in your business only for the length of a project. We’re interested in your business for life. Our aim is to exceed your expectations so whenever you move house or buy an investment property, we’re the first trades you call to make your new house a home.